Last updated: July 2026
Welcome to Unshaken Society. These Terms & Conditions govern your use of our website and the purchase of products from us.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website.
1. About Us
Unshaken Society is a premium clothing brand based in the United Kingdom.
If you have any questions regarding these Terms & Conditions, please contact us:
Email: hello@unshakensociety.com
2. Using Our Website
By using our website, you agree that you will:
- Use the website only for lawful purposes.
- Not misuse, interfere with, or attempt to gain unauthorised access to our website or systems.
- Provide accurate information when placing an order.
- Not use our content without our permission.
We reserve the right to suspend or restrict access where necessary to protect our website or customers.
3. Orders
All orders are subject to acceptance and availability.
After placing an order, you'll receive an email acknowledging receipt of your order. This acknowledgement does not mean your order has been accepted.
A contract between you and Unshaken Society is formed only when we dispatch your order and send you a dispatch confirmation email.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:
- Products are unavailable.
- Payment cannot be authorised.
- A pricing or product description error has occurred.
- Fraud or unauthorised activity is suspected.
Where payment has already been taken, any refund due will be issued promptly.
4. Prices
All prices displayed on our website are shown in the selected currency.
Prices include VAT where applicable unless otherwise stated.
Prices may change at any time before an order is placed.
If a pricing error occurs, we'll contact you before processing your order and give you the option to continue or cancel.
5. Payments
We accept payment methods displayed during checkout.
Payment must be successfully authorised before your order can be processed.
We never store your payment card details.
6. Shipping
Delivery costs and estimated delivery times are shown during checkout.
Although we aim to dispatch and deliver orders within the estimated times, delays may occur due to circumstances beyond our reasonable control, including courier delays, customs procedures, severe weather, or other unforeseen events.
Please see our Shipping Policy for further information.
7. Returns & Refunds
If you've changed your mind about a purchase, you may have cancellation rights under the Consumer Contracts Regulations 2013.
Returns, refunds, and cancellations are governed by our Returns & Refunds Policy, which forms part of these Terms & Conditions.
Nothing in these Terms affects your statutory rights under UK consumer law.
8. Products
We make every reasonable effort to ensure product descriptions, images, sizes, and colours are accurate.
However:
- Colours may appear differently depending on your device or screen settings.
- Product measurements may vary slightly due to manufacturing tolerances.
- Minor differences that do not affect quality or intended use are not considered faults.
9. Pre-Orders
Where products are sold on a pre-order basis, estimated dispatch dates will be displayed on the relevant product page.
These dates are estimates only and may change due to manufacturing or supply chain delays.
If there is a significant delay, we'll notify affected customers where reasonably possible.
10. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Branding
- Product designs
- Artwork
- Graphics
- Images
- Videos
- Website design
- Text
is owned by or licensed to Unshaken Society and is protected by intellectual property laws.
You may not reproduce, copy, distribute, modify, or commercially exploit any content without our prior written permission.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so.
Subject to this, Unshaken Society won't be liable for any indirect, incidental, or consequential loss arising from your use of our website or products.
Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable consumer protection laws.
12. Privacy
We process personal information in accordance with our Privacy Policy and Cookie Policy.
By using our website, you acknowledge that your personal information will be processed as described in those policies.
13. Third-Party Links
Our website may contain links to third-party websites.
These links are provided for convenience only.
We aren't responsible for the content, policies, or practices of any third-party websites.
14. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will take effect from the date they're published on this page.
The latest version will always be available on our website.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Email: hello@unshakensociety.com