Terms of service

Last updated: July 2026

Welcome to Unshaken Society. These Terms of Service govern your access to and use of our website, including the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

1. About Us

Unshaken Society is a premium clothing brand based in the United Kingdom.

For any questions regarding these Terms of Service, please contact us:

Email: hello@unshakensociety.com

2. Eligibility

By using this website, you confirm that you:

  • Are at least 18 years old or have permission from a parent or legal guardian.
  • Are legally able to enter into a binding contract.
  • Will provide accurate and complete information when placing an order.

3. Products

We aim to ensure all product descriptions, images, colours, sizing information, and prices are accurate.

However:

  • Colours may vary depending on your screen or device.
  • Product measurements may vary slightly.
  • We reserve the right to correct errors or inaccuracies at any time.

Product availability isn't guaranteed until your order has been accepted.

4. Orders

Placing an order does not guarantee acceptance.

After placing an order, you'll receive an order confirmation email acknowledging receipt of your order.

A contract between you and Unshaken Society is only formed once your order has been dispatched.

We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable.
  • Payment cannot be authorised.
  • A pricing error has occurred.
  • Fraud or unauthorised activity is suspected.

If payment has already been taken, any refund due will be processed promptly.

5. Prices and Payment

All prices are displayed in the selected currency and include VAT where applicable unless otherwise stated.

Payment must be successfully authorised before your order can be processed.

We accept the payment methods displayed during checkout.

6. Shipping

Delivery costs and estimated delivery times are provided during checkout.

While we aim to dispatch and deliver orders within the estimated timeframe, delays may occur due to circumstances outside our reasonable control.

Please see our Shipping Policy for more information.

7. Returns and Refunds

If you've changed your mind about a purchase, you may have cancellation rights under the Consumer Contracts Regulations 2013.

Our Returns & Refund Policy explains how returns, cancellations, and refunds are handled.

Nothing in these Terms of Service affects your statutory rights under UK consumer law.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Branding
  • Product designs
  • Artwork
  • Images
  • Videos
  • Text
  • Website design

is owned by or licensed to Unshaken Society and is protected by intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially exploit any content without our prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Introduce viruses or malicious software.
  • Interfere with the operation or security of our website.
  • Copy or misuse our content without permission.

10. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Subject to this, Unshaken Society won't be liable for indirect, incidental, or consequential loss arising from your use of our website or products.

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy and Cookie Policy.

By using our website, you acknowledge that your information will be processed as described in those policies.

12. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience only. We aren't responsible for the content, privacy practices, or availability of third-party websites.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective once published on this page.

The latest version will always be available on our website.

14. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales, unless applicable consumer law provides otherwise.

 

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: hello@unshakensociety.com